{"id":923,"date":"2016-02-05T11:50:38","date_gmt":"2016-02-05T10:50:38","guid":{"rendered":"http:\/\/www.livefilebackup.ch\/?page_id=923"},"modified":"2016-02-05T12:03:58","modified_gmt":"2016-02-05T11:03:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.infonautics-software.com\/decisionmakinghelper\/faq\/","title":{"rendered":"FAQ – Frequently Asked Questions"},"content":{"rendered":"

[et_pb_section admin_label=”Sektion” fullwidth=”on” specialty=”off” transparent_background=”off” background_color=”#00458e” allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” custom_padding=”50px|” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_fullwidth_header admin_label=”Vollbreite Kopfzeile” title=”FAQ – Frequently Asked Questions About Decision Making Helper” background_layout=”dark” text_orientation=”left” header_fullscreen=”off” header_scroll_down=”off” parallax=”off” parallax_method=”off” content_orientation=”center” image_orientation=”center” custom_button_one=”off” button_one_letter_spacing=”0″ button_one_use_icon=”default” button_one_icon_placement=”right” button_one_on_hover=”on” button_one_letter_spacing_hover=”0″ custom_button_two=”off” button_two_letter_spacing=”0″ button_two_use_icon=”default” button_two_icon_placement=”right” button_two_on_hover=”on” button_two_letter_spacing_hover=”0″ button_one_text_size=”20″ button_one_border_width=”2″ button_one_border_radius=”3″ button_one_border_radius_hover=”3″ button_two_text_size=”20″ button_two_border_width=”2″ button_two_border_radius=”3″ button_two_border_radius_hover=”3″] [\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section admin_label=”Sektion” fullwidth=”off” specialty=”on”][et_pb_column type=”3_4″ specialty_columns=”3″][et_pb_row_inner admin_label=”Zeile”][et_pb_column_inner type=”4_4″ saved_specialty_column_type=”3_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid” text_font_size=”14″]<\/p>\n

Decision Making Helper<\/strong><\/span><\/h2>\n

These Frequently Asked Questions (FAQ) provide you with answers to the most common questions and inform you about specific subjects in addition to the actual documentation. For a general introduction please read the manual which has been installed with the software on your system or watch our video tutorial.<\/a><\/strong>
\"\"<\/p>\n

 <\/p>\n

Frequently Asked Questions\u00a0(FAQ)<\/strong><\/span><\/h3>\n

 <\/p>\n

Ordering \/ Installation<\/strong><\/span><\/h4>\n
    \n
  1. Questions about ordering and payment via share-it!<\/a><\/li>\n
  2. How to enter the program license key<\/a><\/li>\n
  3. How to update to a new version<\/a><\/li>\n
  4. Contact Support<\/a><\/li>\n<\/ol>\n

     <\/p>\n

    <\/a>1. Questions about ordering and payment via share-it!<\/i><\/b><\/span>
    In case you may have questions regarding ordering and billing after having received the license key by email from share-it!<\/i> (MyCommerce.com, Digital River) please contact the Customer Care Center at     http:\/\/www.shareit.com\/ccc\/<\/a>. Please take note that on your credit card bill the name of the vendor can be stated as “MyCommerce.com”.<\/p>\n

     <\/p>\n

    <\/a>2. How\u00a0to enter the program license key<\/b><\/span>
    After purchase you will receive a license key in your name in order to activate the software. This license key will be sent to you by email and will be included in the attached file “DecisionMakingHelperKey.txt” or in the text of the email. In order to activate the program license please copy the complete license key into the license window which you can open by main menu “License \/ Buy” of the program Decision Making Helper<\/i>. Use Ctrl-a<\/i> to mark the complete license key, Ctrl-c<\/i> to copy it to the clipboard, Ctrl-v<\/i> to paste it to the license window. Afterwards please restart the program.<\/p>\n

     <\/p>\n

    <\/a>3. How to update to a new version<\/b><\/span>
    First close the program “Decision Making Helper”. The latest version of Decision Making Helper<\/i> is always available on the appropriate product page at\u00a0    https:\/\/www.infonautics-software.com\/decisionmakinghelper<\/a>. Please download from there the installation file as usual and overwrite your current installation. All current settings will be taken over automatically.<\/p>\n

     <\/p>\n

    <\/a>4. Contact \/ Support<\/b><\/span>
    Support for Decision Making Helper<\/i> is available by email. Any questions will be answered within 48 hours in English or German:<\/p>\n

    Email: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0decisionmakinghelper@infonautics.ch<\/a>
    Address: \u00a0 \u00a0Infonautics GmbH
    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Eichholzweg 16
    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 CH-6312 Steinhausen
    \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Switzerland<\/p>\n

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    Decision Making HelperThese Frequently Asked Questions (FAQ) provide you with answers to the most common questions and inform you about specific subjects in addition to the actual documentation. For a general introduction please read the manual which has been installed with the software on your system or watch our video tutorial. Frequently Asked Questions\u00a0(FAQ) Ordering \/ InstallationQuestions […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-923","page","type-page","status-publish","hentry"],"yoast_head":"\nDo you have to take a decision?<\/title>\n<meta name=\"description\" content=\"Try the software tool Decision Making Helper for free. 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